Why Social Media? The Research

Many people will ask the question, so it is valid to answer it. Do not be afraid of this question however, just realize that this is the way things are moving.

map of the social media landscape

A map of the social media landscape

Let’s begin with the research:

One of every six minutes spent online is in Social Media use; that is 10 minutes out of every hour. That translates to an average of 5 hours a month among 18 to 39 year olds. This is often more than the amount of time spent in church each month.

What message is being received?

Mostly entertainment and consumerism, but notice that two of the top five are important news events. Also notice how much of an opportunity exists for a voice. Taking the opportunity to engage and raise awareness and involvement is extremely important, and obviously there is a desire for the conversation.

So how do we engage?

We can start by remembering that strictly digital connections are very rare. This statistic may make it seem like online presence for an organization is a waste of time, but think again. Marketing through those people already engaged in your organization can yield a tremendous reward. If one person shares an inspirational link on Facebook and it is viewed by 100 of their friends, then only 2 of those share the video… The effects of viral media are tremendous, and far reaching. Use the members already passionate about your cause, and ask them what they’d like to be able to share, then produce it. If they share it, then others connected to them will likely share as well.

What do we create for Social Media?

YouTube’s top videos of all time (warning about content for some readers) illustrates what is engaging people. Why YouTube: because of this report which shows that YouTube has a larger share of search queries than Yahoo (Google’s second.) *Because of the commentary generated by these reports, comScore stopped illustrating YouTube’s query share.* If you remove the music videos (though that is certainly an aspect to ponder in creating a media strategy) then you are left with funny / uplifting and largely light / rewatchable videos. These are the things that are shared and reshared. These are the videos that, when discovered a year later, will be just as readily spreadable as they were when first posted.

So don’t be afraid to create and get involved. Leverage your passionate fan base. Rely on the openness of social media to help you. Next time we’ll be talking about how to integrate these concepts into a web platform, so stay tuned.

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Really, What is a Website?

Greetings everyone,

I’m currently neck (maybe even head or more) deep in redesigning our parish website, and I have been wrestling with this point: With so much Social Media being so easily accessible to organizations, what is the point of a website?

You could call it

  • an information repository, but that is pretty boring (and with sites like Wikipedia…)
  • a welcome page, but that is only a small part of the capability (though a very important one)
  • a link holder, but that is very limited
  • an ‘official’ presence, but that is archaic with the resources available on media sites like Facebook and Twitter
    So what is the website good for?
    I propose that it is good for being a canvas to create your image.
image of a blank canvaas
   Almost every social media outlet allows you to link from your website. I’d say they encourage you to, and rightly so. But there is a cyclical nature to this link. Don’t send people out to your many Social Media outlets and not have them be invited back. Your site should paint an image of who you are as an organization, your goals and actions, and it should be visited often.
     There are a few consistent tools you can use to have this happen.
Involved Bloggers
    catholicmom.com has a hidden wonder to it that should be exploited for your classroom or organization. Contributors. People want updates, but they don’t want a nebulous organization sending them updates. Real time, involved members of your organization can be responsible for this information feed, and there is no reason you can’t leverage them. RSS feeds are at the core of this concept, and an understanding of xmls is central to using RSS appropriately (also useful for podcasting.)
    Involved ‘bloggers’ is the reason social media has taken off, just look at the concept of Facebook.
    A fancy landing page is great for your site, but keep in mind that if I’m going to spend any time on your page I want to be able to read it without it being an eyesore. Five colors and two accents is about the top limit of what you want, kuler is a good resource for this. Also make sure black and white aren’t colors on your page, but rather a close proximate (ivory for white and darkSlateGray for black.) For a great example of complex-simplicity I offer TED.com In the end you have to let your mission speak for you, and your design *show* that mission.
Show not Tell
    Don’t fall victim to the static information page, the design of your page should speak of your mission. How valuable is a mission statement if nothing on your page shows how you are completing that mission? How much do you need it to be explicit if your page illustrates your mission? The best idea is to take the parts of your mission and break them down into components for your page. Kiva.com is a great example of this mission taken out to the page. Each part of the page speaks of the overall goal, and the highlight of the page is very clearly centered in the design.
Hope this helps some of your rethink your page. The organizations making the best gains in the online game are out in front of this. Look for the pages that have the best visit rate, and see what they are doing.